FAQ
Keys, teams, the trial and currency.
Which key do I need?
A Team Key from App Store Connect › Users and Access › Integrations › App Store Connect API › Team Keys. The Finance role is recommended; Sales and Admin work too. Individual Keys can’t read reports. See Create a Team Key.
Can I add more than one team?
Yes. Add each team with its own Team Key in Settings. You can look at one app at a time or at all your apps together.
Does my data leave my devices?
Only where you allow it. SwiftSales downloads your reports straight from Apple with your key and keeps them on your devices. With iCloud sync on, they’re also kept in your own iCloud, which we can’t read. Exchange-rate services receive only currency codes and dates. If you connect an agent on your Mac, it receives only the data you allow.
What happens after the trial?
Nothing is charged. Overview, widgets and the Mac menu bar keep showing the last 7 days, and the daily notification continues. Unlock Lifetime Premium any time and your full history is there.
Do iPhone, iPad and Mac need separate purchases?
No. One purchase of Lifetime Premium unlocks SwiftSales on your iPhone, iPad and Mac, and Family Sharing extends it to your family.
Which currency are the numbers in?
The display currency you pick in Settings, starting with your region’s. Each day’s amounts are converted at that day’s rate, then added up.
Why is the latest day yesterday?
Apple publishes each day’s reports the following day, so the latest day in SwiftSales is usually yesterday, Pacific Time.
How do I restore my purchase?
In Settings › Purchase, choose Restore Purchases. Refunds are handled by Apple at reportaproblem.apple.com.